Shipping & Delivery Policy
Artisan-crafted press-on sets delivered securely across South Africa. Choose the delivery method that fits your routine best.
Aramex Courier
Direct door-to-door delivery straight to your residential or work address with live online GPS courier tracking.
PAXI Standard
Collect safely and conveniently from your nearest PEP, PEP Home, or Shoe City branch nationwide. SMS collection PIN sent on arrival.
PAXI Express
Fast-track store-to-store collection from your preferred PEP / Shoe City counter. Rapid transit with real-time tracking.
Pargo Pick-up
Collect from thousands of local collection points (FreshStop, Clicks, Caltex, etc.) at your own convenience using your secure SMS OTP.
π Good to Know
β’Creation Timelines: Each set is handcrafted with careβcreation time (5β7 working days) is separate from courier transit times.
β’Tracking Dispatch: Your tracking number and direct live tracking link will be shared via email and SMS as soon as your order is dispatched.
β’Pick-up Requirements: For PAXI and Pargo collections, please remember to bring your South African ID/passport and collection SMS/OTP.
π To Confirm Your Delivery
When completing checkout or confirming via WhatsApp, please ensure you provide:
- Preferred delivery option (Aramex, PAXI Standard, PAXI Express, or Pargo)
- Full name & active WhatsApp/cell number
- Street address (for Aramex Door-to-Door) OR your preferred PEP / Pargo store branch name
Need help finding your nearest collection point? Feel free to message us on WhatsApp or Instagram! π
π± Delivery Day & Rescheduling
A delivery notification will be sent on the morning of your scheduled delivery. If the scheduled delivery date is unsuitable, you may request to reschedule within 1 hour of receiving the delivery notification.
Carrier Care Notice:
In the case of a PAXI delivery, MLK Studio holds no accountability for your package after it has been safely placed into the care and custody of PAXI.
βοΈ International Shipping
If you require international delivery outside South Africa, please pop us a message on WhatsApp (067 646 2336) or Instagram to request a custom courier quotation!